— Robert Love, president of the Benefits Division at BenefitMall
Last year as we looked at 2020, we predicted that companies would begin utilizing technology more for online enrollments and onboarding new hires to eliminate the need for paperwork and simplify the overall process. Additionally, we saw companies beginning to explore more flexible scheduling options for employees and potentially incorporating mental health benefits.
We predict that in 2021, we will continue to see a digital transformation in the benefits, HR and broker industries as digital ways become the new norm.
Fast forward to January 2021 and these predictions didn’t just come to life, they were adopted across industries! Almost every company pivoted to virtual onboarding, online enrollments, and obviously became very comfortable with having a remote workforce. We predict that in 2021, we will continue to see a digital transformation in the benefits, HR and broker industries as digital ways become the new norm. We also predict that mental health benefits are going to be a significant priority for employees when evaluating their company’s or prospective company’s benefits this year. Companies that are not yet incorporating mental health benefits within their benefit packages should make it a top priority to consider because, if 2020 has taught us anything, the mental health of employees is equally as important as the physical health.