BY YJ LEE VIRTUAL is the new normal. With the effects of the pandemic spurring the proliferation of customer centric digital platforms, a wellspring of virtual marketplaces for consumers and businesses makes purchasing the right […]
BY JOEL ZWICKER CAPTIVE AGENTS ARE SLOWLY but surely becoming part of a bygone era. Nationwide announced in 2018 it would transition to a fully independent model, and by July 2020 virtually all their agents […]
What matters for the insurance industry? BY MICHAEL GIUSTI More than perhaps any other vaccine, the COVID-19 vaccine has drawn passionate responses from nearly every corner of the political arena. But in all the high-volume […]
A CONTINUATION AND UPDATE BY DOROTHY COCIU Author’s Note: Part 1 of this article was printed in the October 2021 issue of California Broker. This is Part 2 and includes updates from the September 30, […]
BY RAJEEV SHRIVASTAVA While the term artificial intelligence might conjure up images of sci-fi movies for many, it’s quietly responsible for many practical functions in the insurance industry. Artificial Intelligence—otherwise known as AI—is defined as […]
Good strategy to grow your book of business BY RICK SUTHERAND Rising prescription drug costs are a significant concern for employers, many of whom are struggling to reign in dramatically increasing pharmacy benefit spend while […]
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