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Powerful Presentations
Like last month’s article, this is for those of you who use slides when giving presentations. Good slides can enhance your talk. Bad ones can undermine it. For the sake of your audience, strive to […]
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4 tips to build better customer relationships using intelligent CRM
Intelligent Customer Relationship Managercan take your business to the next level By Adam Edmonds Every business and industry has different needs and, in the age of the customer, you need a customer relationship manager (CRM) […]
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Complexities in the Healthcare System Create Opportunities for Brokers
Take a look at clinical advocacy programs After what she thought was a routine mammogram, Wanda Jones (pseudonym) got the call women dread. She had a spot on her right breast, and it was cancer. […]
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2020 and beyond: why it’s vital that insurers embrace AI-driven CX
By Mia Papanicolaou When it comes to insurance, the use of artificial intelligence (AI) to determine premiums, assist with fraud detection, and speed up claims processing is becoming far more commonplace. Less well regarded, but […]
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Boosting employee benefits with legal and identity theft plans
By Emily B. Rose In the last decade, the competitiveness of the job market has increased with recent college graduates entering the workforce and tenured employees pushing back retirement. This trend has employers searching for […]
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Transparency in Vision Benefits: How to Overcome Four Common Pain Points
By Jesseca Oscar As head of Human Resources for an organization that is in the business of health care benefits, I see every day how important health care transparency is for employees. I expect it […]