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Innovation Insights 2021

Applying Porter’s Five Forces to the insurance industry BY SUSAN HATTEN For those unfamiliar with Porter’s Five Forces, originally described in a 1979 Harvard Business Review article, it is a model framework that outlines five predictive […]

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Dealing with Deepfake Scams

It’s not just politics anymore BY KEITH VINCENT Fans of the “Mandalorian” were pleasantly surprised when a young Luke Skywalker was revealed on the final episode of Season Two. Older fans like myself had to […]