BY TIMSHEL TARBET Healthcare is personal. Each of us experiences our own health journey, very much influenced by our culture, our experiences, our family and our identities. In ethnically and racially diverse communities, it can be […]
Over promising and under delivering is as costly as healthcare itself BY EMMA FOX As our industry has fractured into its identifiable groups, we are constantly being fed the latest and greatest ideas to curb the […]
BY JEFF PAPENFUS Enrollment season is officially over, and now — as we all catch our breath — is the perfect time to reflect on what worked well, what didn’t go as planned and what […]
BY CHERYL MORRISON DEUTSCH We have a habit of seeing mental and physical health as two separate conditions. We compartmentalize the way we think and speak about each daily. The articles we read regarding just one […]
BY DENNIS HEALY In characterizing 2020, many have said, “We are all in the same storm; we are not all in the same boat.” Our experiences and the long-term impact can be tremendously different. Similarly, […]
BY ART FRIES Disability claim departments have made great inroads regarding the processing of disability claims over the past 30 years. Prior to then, the disability claim process was simple from both the carrier’s end and […]
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