Covered California continues to struggle with problems involving patient access. As the health exchange prepares for its second open enrollment, it is redoubling efforts to ensure that health plans provide accurate doctor lists and sign up enough health-care professionals to see patients in a timely way. As the agency prepares for open enrollment Nov. 15, efforts are underway to improve information and ensure that consumers who sign up for coverage have access to a provider to care for them. The agency has received more than 300 complaints from Covered California enrollees who had access problems from Jan. 1 through Aug. 31 according to a recent post at the Sacramento Business Journal.
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