Is AI Going to Replace Brokers

Will Agents Be Replaced By AI?

Artificial Intelligence (AI) offers a wide range of opportunities for insurance agents to transform their businesses, boost productivity, and gain a competitive edge. In this episode of The Broker Link, we discuss ways that agents can use AI in their businesses.

According to ChatGPT, here are some ways AI can help entrepreneurs:

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How to Manage Excessive Employee Social Media Use at Work

Just in case you thought your employees—including those in the HR department—are working diligently for 40 hours each week, new data indicates that time spent on social media during work hours is cutting the typical employee’s workday in half.

These findings pose an important question: What role, if any, should HR play in limiting personal social media use in the workplace?

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For Wellness And Happiness, Study Shows That Conversation Is Key

Wellbeing is a challenge. People are struggling with stress, suffering with unhappiness and wishing for greater health.

But a new study demonstrates an amazingly simple way to boost your wellness and your happiness: Have a face-to-face conversation with a friend or colleague once per day.

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‘Hi, Doc!’ DM’ing the doctor could cost you (or your insurance plan)

If you wanted to talk with your doctor before the pandemic, you generally had to schedule an in-person appointment. But the sudden, rapid expansion of telehealth means patients generally can now text or email their health care providers.

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Primary care compensation growth outpacing other specialties

Recent primary care compensation increases are a bright spot for a profession that is integral for the provision of preventative medical care in the U.S. but faces notable challenges. Experts warn the U.S. primary care chassis is chronically underfunded and facing acute doctor shortages, problems that were amplified during COVID-19.

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Sponsored by AGA

Pre-Warming Activities for Medicare AEP

The Annual Enrollment Period (AEP) is the pinnacle of the year for independent insurance agents selling Medicare plans. With millions of Medicare beneficiaries to serve and intense competition in the market, it’s crucial to be well-prepared. Don’t wait until October 1st to kickstart your efforts! In this blog post, we’ll explore powerful pre-warming activities that will help you stand out, engage your target audience, and optimize your success during AEP.

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Sponsored by Word&Brown

California and Nevada Employers Top 85% for Offering Health Insurance to Employees

In spite of rising costs, most employers continue to offer health insurance and other benefits to their workers. Based on a second quarter report issued by America’s Health Insurance Plans (AHIP), in 22 states, the percentage of employers offering health insurance tops 85%.

In Hawaii, 98% of companies offer health insurance to workers. Two states tie for second place; 91% of employers in Massachusetts and Tennessee offer employee health insurance. Illinois, New Jersey, and Pennsylvania come in a close third at 90%.

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Providers Improperly Collected $784M From Fund for Uninsured COVID Patients.

The Government Wants it Back 

A pandemic program that distributed funds for uninsured patients’ COVID-19 testing and treatment made nearly $784 million in improper payments to healthcare providers, money the government should begin recouping from the industry, a federal watchdog reported.

The Department of Health and Human Services (HHS) Office of Inspector General (OIG) reviewed a subset of the almost $4.2 billion paid out by HHS’ Health Resources and Services Administration (HRSA) through the COVID-19 Uninsured Program (UIP) in 2020, which covered testing and treatment for 19.2 million patients.

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Regulators warn hospitals and telehealth companies about privacy risks of Meta, Google tracking tech

Federal regulators are warning hospital systems and telehealth providers about the data privacy risks of using third-party tracking technologies.

These services, like Meta Pixel or Google Analytics, could violate the Health Insurance Portability and Accountability Act (HIPAA) or Federal Trade Commission (FTC) data security rules, officials said.

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Sponsored by Strazzeri/Mancini


When There Are Multiple Advisors at Bat “Who Do What You Do” 

Presented by Matt Hansen 

Business owners are often bombarded with product and strategy pitches – and they are open to more conversations when they are considering selling their business (or recently sold it).  But they likely are not equipped with the “measuring stick” needed to make the best choices (of advisors and/or strategies) for their needs.  So how do we as advisors help them think through their options and have them see us in a different light than the rest?  Joe and Matt will share examples of succession planning cases where they embraced their quiet confidence, invited other advisors to the table, and retained the relationship.  Gain practical techniques and a list of things to do when you are trying to either win the case or collaborate on a case.

California Broker is pleased to provide this content from the  Southern California Institute                        Gain access to the supporting video, audio and documents through the “Basic Free Membership” 

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Sponsored by Commission Solutions

Protection Needed for Agencies too? 

Agencies with partners, and especially those with family members, need to know why commission protection is vital to their business planning. This has become a larger part of our work. In all cases, we strive to help active brokers protect their commissions. In 2023, we ARE seeing an increase in requests for information moving from solo brokers to family agencies and agency owners with subagents. 

While we enjoy helping all brokers, it is great when a parent can mentor their child and accept them into the family business. Working with family members has many advantages. In addition, WORKING with agencies is also encouraging. In some cases, a long-term employee is like a family member, so the similarities are significant. When it comes to a health insurance agency, finding ways to work with family members, and key employees, is a great way to grow over time.   And when looking at the end game, an agency owner certainly has a head start on succession planning with family and long-term employees. 

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Special thanks to  Russ Williamsfor his new Professional Development
contributions twice a month for California BrokersHis “Letters on Integrity” will explore the themes of Integrity. 
Through The Clarity Conversation, Russ offers readers the chance to work directly with him to explore these subjects. 

“Sweet are the uses of adversity; which, like the toad, ugly and venomous, wears yet a precious jewel in his head.”                                                                                                              

 William Shakespeare

Do individuals and organizations become more competent when the toad of adversity hops onto the road?  Does excelling constantly demand a vigilant eye focused on the desired result while maneuvering through ever-changing, often treacherous conditions?  The answers?  YES!

Rich DeVos, one of the 20th century’s greatest entrepreneurs, was an avid sailor. His sea experiences helped him define an inspirational message about staying focused on goals in ever-changing circumstances. He titled his classic message, The Four Winds.  What are the winds?

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  • August 11@ 5:45 p.m., CAHIP-IE Night out at the Quakes, LoanMart FieldRancho Cucamonga, CA, Register
  • August 31@ 4:00 pm – 7:00 pm NAIFA KICK OFF THE CELEBRATION-SEPTEMBER IS LIFE INSURANCE AWARENESS MONTH, Lucille’s Smokehouse BBQ Woodland Hills, CA


  • August 6-7-REGION 8 CONFERENCE, Anaheim, CA, Register
  • August 16- LAAHU Medicare Summit, 8:00 AM to 4:30 PM-The Odyssey 15600 Odyssey Drive Granada Hills, CA 91344 Register
  • August 22 – August 24, 2023 “Senior Summit: Exploring the Medicare Jungle,” Pechanga Resort, Temecula, CA. Register  
  • August 30- 2023 SAHU Business and Medicare Expo, Citrus Heights Community Center, 6300 Fountain Square Drive Citrus Heights, CA 95621 Register