Intelligent Customer Relationship Managercan take your business to the next level By Adam Edmonds Every business and industry has different needs and, in the age of the customer, you need a customer relationship manager (CRM) […]
Take a look at clinical advocacy programs After what she thought was a routine mammogram, Wanda Jones (pseudonym) got the call women dread. She had a spot on her right breast, and it was cancer. […]
Covered California announced that 418,052 people had newly selected a health plan for 2020 during the most recent open-enrollment period. The total is more than 122,000, or 41 percent, higher than last year’s figure of […]
California Insurance Commissioner Ricardo Lara, Senator Lena Gonzalez (D – Long Beach) and Equality California recently announced the Equal Insurance HIV Act, Senate Bill 961. If enacted, the bill would extend anti-discrimination protections in life […]
USA Today has covered yet another reason why agents want to tear their hair out (and another reason why insurance carriers aren’t winning popularity contests): retrospective denial. In a nutshell: people are increasingly getting preauthorizations, […]
In a week that had a lot of interesting things happen, perhaps one of the most for us was a voicemail left by Thomas F. Allow me to paraphrase here. Mr. F. called to tell […]
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