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Thursday April 24th 2014

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Kaiser’s Rising Premiums Spark Backlash

KaiserLogoFor years, Kaiser Permanente has won accolades for delivering high-quality care at an affordable price. Now, some of Kaiser’s biggest customers are complaining that the company is no longer a bargain and, even worse, standing in the way of controlling healthcare costs. Critics say the company is so entrenched in the workplace that it refuses to negotiate rates or to fully explain why its premiums keep rising. Kaiser rejects the criticism and says it remains a great value for employers and patients, offering superior care at rates that are often 10% below its rivals. It considers the mounting backlash a direct attack on the way it does business according to a recent report in the Los Angeles Times.