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Monday April 21st 2014

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CA Health Exchange Draws Heavy Interest

obamalineThousands of Californians seeking to buy their own health insurance flooded call centers with questions and overloaded the state’s online marketplace Tuesday on the first day of a new federal health care law that will dramatically change the way Americans buy health insurance. Dozens of workers at a call center in the Sacramento suburb of Rancho Cordova began fielding calls after a countdown to the 8 a.m. opening of the health exchange. The agency that runs the exchange, Covered California, initially reported on Twitter that more than 30,000 telephone calls were received during the first 90 minutes of operations, but later lowered the number to 6,500. ”We are here in California on the right side of history,” Peter Lee, executive director of Covered California, said during a news event in the Rancho Cordova call center, one of three in the state according to a recent post in the San Jose Mercury News.