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Wednesday April 23rd 2014

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Healthcare Providers Criticize Covered California Over Quality Ratings

Health providers are criticizing Covered California for not posting quality ratings about specifiRatingsc insurance plans. “We score very high in those quality metrics across the board,” Western Health Exchange spokesperson Rick Heron said. Heron said the ratings – which score physician and hospital services and overall customer satisfaction - help consumers choose one plan over the other. In fact, Heron said data shows consumers will pay more for a higher rated product. But, Covered California wants to postpone publishing those ratings while consumers shop for health plans in 2014. “You run into a problem of comparing apples to apples,” Covered California spokesperson Anne Gonzales said. Gonzales said 70 percent of plans in the state’s healthcare exchange program are new and have no historical data according to a recent report at www.news10.net.